Contract Services Manager

Los Fresnos, TX 78566

Job Category: Nurse Job Number: 4294

Job Description

Currently recruiting a Contract Services Manager in Los Fresnos, Texas, to coordinate complex clinical operations at a facility that houses individuals detained by Immigration and Customs Enforcement. The successful candidate will have at least 3 years of supervisory experience. A background as an RN Supervisor or Charge Nurse is helpful.


  • As Key Personnel, provides a broad range of front-line supervision and management to all Vendor staff under their purview.
  • Plans, schedules, assigns, and directs contract staff.
  • Coordinates and conducts site visits for staff candidates.
  • Performs personnel and Human Resources related functions.
  • Completes staff evaluations 90 days after hire and annually thereafter.
  • Establishes and maintains a strong and positive working relationship with the on-site Government Technical Monitors (GTM).
  • Works closely with the GTM to ensure Contract staff orientation, training, and competency assessments are completed with no interruptions to the daily operations.
  • Produces reports regarding contractor productivity and monitors contractor compliance with IHSC policy for all contract staff at the site.
  • Reviews identified patient records to assess adequacy of record keeping, and implementation of appropriate clinical guidelines and policy compliance.
  • Meets regularly with government technical monitors to ensure coordination and collaboration of staffing.
  • Ensures discipline Specific clinical and administrative in-services are provided for contract staff in accordance with agency policies and accreditation standards.
  • Leads or delegates the orientation and training within licensing scope and in accordance with agency policy, of new contract personnel to protocols, requirements, and the specifics of the patient population.
  • Serves as a team member for analyzing established protocol practices and identifying areas for improvement.
  • Participates with developing recommendations for improved efficiency of patient care.
  • Assists with program/project design activities, strategy development, problem resolution, and project implementation.
  • Performs record keeping functions in accordance with program policies and position.
  • Maintains functional proficiency and ease of use utilizing agency s electronic health records.
  • Completes all initial, annual and ad hoc training as required/assigned.
  • Maintains patient confidentiality, and confidentiality of medical records, in compliance with the Privacy Act and HIPAA regulations in all work activities.
  • Adheres to and maintains awareness of: IHSC Policies, Procedures, Directives, Operational Memoranda and accreditation standards as prescribed by ICE/IHSC.
  • Adheres to and participates in: IHSC s Safety, Prevention, Infection and Control, Quality Improvement, Patient Education and other programs and collateral duties as appropriate to position.
  • Attends and participates in general, medical, and clinical staff meetings.


  • 3 years of supervisory experience in a complex health care setting as an administrator with strong business and management skills.
  • BSN or bachelor's degree in Health Care Administration, Public Health, or a related field.


The Arora Group is an award-winning, Joint Commission-certified nationwide healthcare services company that, for over 25 years, has provided medical care to federal agencies. Our mission is to provide world-class care and give our over 500 healthcare professionals opportunities to improve their skills, learn from the best, and serve the needs of our nation.

EOE AA M/F/Vet/Disability
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About Los Fresnos, TX

Discover exciting job opportunities in the vibrant area around Los Fresnos, Texas! Nestled in the heart of Cameron County, this charming region offers a perfect blend of career growth and a rich cultural experience. From the nearby Laguna Atascosa National Wildlife Refuge for nature enthusiasts to the world-renowned Gladys Porter Zoo for families, Los Fresnos has something for everyone. Enjoy the savory flavors of Tex-Mex cuisine, catch a show at the Camille Playhouse, or cheer for the Brownsville Charros baseball team at the Brownsville Sports Park. Unlock your potential and thrive professionally in this delightful corner of the Lone Star State. Browse our job listings now and take the first step towards a fulfilling career in Los Fresnos!

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